It typically takes 2 days to process and ship your orders. No additional shipping charges apply to orders shipping to international destinations.
Once your order has been shipped, we will send you a shipment confirmation email which will include tracking information for your products. To validate the tracking information, the shipping carrier typically requires one business day from the time you receive this notification.
Depending upon your shipping address and product availability in the warehouse, your order may arrive direct from our shipping warehouses here in the US. Any shipping or delivery dates provided will be estimates only.
When you receive your shipment, please inspect all packages for items such as power supplies, manuals, cables or any applicable accessories for the product(s) ordered. Please be sure to save the box, the outer shipping carton ( when applicable) and all packing material, in the unlikely event that you’ll need it for a return shipment. Any damage during shipment must be handled by the customer with the courier directly. Courier may request to inspect the item upon receipt of claim.
All US orders, sold and delivered by The Antminer and Bitmain are inclusive of value added tax. All international orders, sold and delivered by The Antminer and Bitmain are inclusive of value added tax. We are not liable for any duties or taxes that may be incurred by the customer. It is the customers responsibility to know the local duties and tax laws and handle any custom issues that may arrive. The Antminer and Bitmain shall not be liable for any cost of damage or expense as a result of error from calculating taxes and duties pertaining to your order.
Occasionally packages are returned to us undelivered. Should this event take place every attempt will be made to contact you to make arrangements for reshipment. If you refuse delivery of the product you will be liable for the cost of re-sending the parcel as well as storage fees.
Please be noted that upon delivery of the products to the carrier, it shall be deemed completion of our delivery and the title and the risk of damage and loss of the product(s) shall be transferred to you. This include possible shipping fees as we do not accept any refund request in case of failure of customs clearance.