General Warranty

We warrant to you that any product purchased from us through our site is of satisfactory quality and reasonably fit for all the purposes for which products of that kind are commonly supplied.

This warranty does not apply to any defect in the product arising from fair wear and tear, willful damage, accident, negligence by you or any third party, if you use the product in a way that we do not recommend, your failure to follow instructions, or any alterations or repair you carry out without our prior written approval.

The following events will void the warranty:

  1. Customer removes/replaces any components.
  2. Damage caused by poor power supply, lightning or voltage surges
  3. Burnt parts on Hash boards or chips.
  4. Miner/boards/components damage due to water immersion or corrosion due to wet environment.

The Antminer & Bitmain does not take any responsibility for or compensate for any loss as a result of downtime caused by delays in transportation and or damaged / defective items.

The warranty offered is covered by The Antminer and Bitmain. The warranty is subject to the warranty terms offered by The Antminer and Bitmain of each product. All claims will need to be dealt directly to The Antminer and Bitmain..

The Antminer and Bitmain will pay for the shipping cost to the customer when shipping a replacement unit within the warranty period. The Antminer and Bitmain will not pay for any loss of down time or delay caused by customs. In cases where the warranty is void or after the warranty period, equipment can be repaired for the cost of parts and labor.

Warranty Offered By The Antminer and Bitmain

All Miners:

Once the purchase is completed, it means the recognition of the following policies.

  1. No refund and return after the payment.
  2. A 180-day warranty for miners.

The following conditions will make the warranty invalid:

  1. Disassembled machine, unauthorized changes, or replacement of components.
  2. Damage caused by lightning strike, voltage surge, faulty power supply, etc
  3. Burnt circuit boards or chips.
  4. Damage by water, damp or corrosion.

In the case of the above, we will paid maintenance service. The freight fee of maintenance is paid by the buyer, and we are not responsible for the loss of income during the maintenance period.